Reference

Terms and Conditions That Apply to Your warungslo Account

These terms set out what you agree to when you open and use your warungslo account — covering deposits through DANA, OVO, and GoPay, how you access the lobby, and what we expect from you in return.

Applies to all account holdersCovers DANA, OVO, GoPay depositsAccess where local law permitsUpdated terms take effect immediatelyContact support for any questions

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What These Terms Actually Cover

warungslo Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every part of your account — how you register, how you fund your wallet using DANA, OVO, or GoPay, and how you interact with the lobby, including slots, live casino tables, and any sportsbook markets we carry. You must be of eligible

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age under the law that applies in your region; we do not verify this on your behalf and you are responsible for confirming your own eligibility before accessing the platform. Warungslo reserves the right to suspend or close any account that we reasonably believe is in
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breach of these terms, including accounts used by someone other than the registered holder. Any balance held in your account wallet at the time of suspension may be subject to a review before withdrawal is processed. We may update these terms at any time; continuing to
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use the platform after an update counts as acceptance. Players in Semarang and across Indonesia should note that availability of specific features depends on local law and the eligible region at the time of access. If a section of these terms is found unenforceable, the remaining
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sections stay in full effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE COMPLIANCE

Account Security, Data and Your Rights Under These Terms

Warungslo takes account security and data handling seriously. We outline below the four areas where these terms have the most direct impact on your day-to-day account experience — from how we store your information to what you can request from us and when.

Account Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support with your account ID.

Wallet and Payment Records

Every DANA, OVO, and GoPay transaction through your account is logged against your account ID. These records are used to verify withdrawal requests and resolve any payment disputes you raise with us.

Account Access Security

Login to your warungslo account uses OTP verification tied to your registered mobile number. If you lose access to that number, contact support before attempting a new login to avoid an automatic account hold.

Requesting Changes or Corrections

If your account details are incorrect or you need to update your registered wallet information — such as switching from OVO to GoPay — submit the request through live chat with valid account verification.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you believe your account has been actioned in a way that does not match what is written here, reach out to us directly. We handle terms-related queries through the channels below. When you contact us, include your registered account email and the specific section of the terms you are asking about so we can respond accurately and without unnecessary back-and-forth.

Team online

Live Chat

Open the chat widget inside your account dashboard. A support agent can walk you through any clause in these terms and clarify how it applies to your specific situation.

Email Support

Send your terms query to our support address found on the contact page. Include your account ID and the relevant section number so we can reply with a direct, specific answer.

Help Centre

Our help centre carries written explanations of common terms questions — account closure, wallet withdrawal holds, and what happens when your region's access status changes.

Common Questions About These Terms

The questions below cover what we hear most often from people reading through these terms for the first time. If yours is not listed, use the live chat channel or email us directly with your account ID and specific question.

Yes. These terms apply to all transactions on your account regardless of whether you use DANA, OVO, or GoPay. The same account rules, withdrawal verification steps, and dispute process apply across all three.

We may update these terms and will post the revised version on this page. Continuing to use your account after an update means you accept the new version. Check this page if you want to see the current terms before logging in.

Any balance in your account wallet at the time of suspension is held pending a review. We will contact you through your registered email to explain the next steps and what documentation, if any, is needed.

Contact support via live chat or email with your account ID and a specific request for your data summary. We will respond within the timeframe set out in our data handling policy, which is referenced in these terms.

Access to the platform and the terms that govern it depend on local law and the eligible region at the time of use. If the platform is not accessible in your area, it means availability is restricted under applicable local rules.

You are fully responsible for all activity on your account, including any actions taken by someone else using your login. Sharing account access is a breach of these terms and may result in account closure without notice.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

LiveLive Baccarat Diamond InfoWarungslo Glossary InfoPrivacy Policy

Terms and Conditions That Apply to Your warungslo Account

Account Security, Data and Your Rights Under These Terms

Account Data Retention

Wallet and Payment Records

Account Access Security

Requesting Changes or Corrections

How to Reach Us About These Terms

Live Chat

Email Support

Help Centre

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA and OVO?

02 Can warungslo change these terms without notifying me directly?

03 What happens to my account wallet balance if my account is suspended?

04 How do I request a copy of my account data under these terms?

05 Are there regions in Indonesia where these terms do not apply?

06 Who is responsible if I share my account login with someone else?

Terms & Conditions

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