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How warungslo Handles Your Personal Data

This privacy policy explains exactly what data we collect when you use your warungslo account, how we use it, and what rights you have over it. We keep the language plain so you know where you stand — no legal maze, no surprises.

Account data handled with careDANA, OVO, GoPay wallet details protectedYou can request access or deletionNo data sold to third partiesContact us any time via live support
warungslo How warungslo Handles Your Personal Data
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Encrypted Account Storage

All account credentials and linked wallet details — DANA, OVO, GoPay identifiers — are stored using industry-standard encryption. Passwords are hashed and never stored in plain text on our servers.

Cookie Use on warungslo

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. No third-party advertising cookies are set without your acknowledgement during account setup.

Data Retention Schedule

Active account data is retained while your account remains open. If you close your account, we retain transaction records only for the period required under applicable regulation, then delete remaining personal data.

Requesting Changes or Deletion

You can request a copy of your data, ask us to correct inaccurate details, or request deletion by contacting our support team via live chat or email. We process verified requests as promptly as regulation allows.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Live Chat Support Open the chat widget inside your warungslo account to ask about data requests, cookie settings or account privacy concerns. Responses come from our Indonesia support team.
Email Data Requests Send a written request to our support address for formal data access, correction or deletion queries. Include your registered account email so we can verify your identity quickly.
Account Settings Path Some privacy controls are handled directly in your account dashboard — you can update contact preferences and linked wallet details, including your OVO or GoPay account, without contacting support.

Common Questions About Your Privacy on warungslo

These are the questions we actually receive from account holders about how their data is handled. If your question is not covered here, reach out via live chat from your account dashboard and our Indonesia support team will respond directly.

We collect your name, email address, contact number and the e-wallet identifiers you use for DANA, OVO or GoPay transactions. Device and session data is also logged for security purposes.

No. Wallet identifiers linked to your account are used only to process your deposits and withdrawals. We do not share, sell or transfer this information to advertisers or unrelated third parties.

Send a request via live chat or email using your registered account details. We verify your identity first, then provide your data summary in a format you can read and save.

Yes. After your account is closed, you can request deletion of personal data we hold. Transaction records required under applicable regulation are kept for the minimum period, then removed.

We use session and functional cookies essential to account operation. Cookie preferences can be reviewed during account setup. We do not place advertising cookies without your acknowledgement.

Contact our support team via live chat inside your account or by email. State your concern clearly and include your registered email address so we can locate your account and respond accurately.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.